Contact customer service immediately if your order shows a delay. They can provide updates on its location and estimated arrival time. Many pharmacies offer tracking numbers; check your order confirmation email for this information.
Understanding Potential Causes of Delays
Unexpected high order volume, unforeseen logistical problems (e. g., traffic accidents), and occasionally, prescription processing delays at the pharmacy can cause your order to be late. Be prepared for potential delays, particularly during peak hours or holidays.
If your order is significantly delayed, or if you don’t receive it within the timeframe stated at checkout, request a full refund or a reshipment. Keep copies of your order confirmation and any communication with customer service for your records. Most reputable services have clear policies regarding delays and refunds. Check their terms and conditions.
Remember that while same-day delivery aims for speed, unforeseen circumstances can impact delivery times. Proactive communication is key to resolving any issues.
